Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim Pike

Kim Pike

October 15, 2025

5  out of  5
rating by Kim Pike
"Love it!!!"
We responded:
"We are so happy to this, Kim! Thank you so much for taking the time to leave us a positive review! - Jason"
Profile photo of Sarah Snipes

Sarah Snipes

October 15, 2025

5  out of  5
rating by Sarah Snipes
"Lee took all the time I needed to answer questions I had regarding new and existing policies. She offered flexibility in meeting virtually or in person and I really appreciate her outstanding customer service."
Profile photo of Nathan Click

Nathan Click

October 14, 2025

5  out of  5
rating by Nathan Click
"Quick response to questions"
We responded:
"Nathan, my team and I will work hard for your business each day! Thank you for sharing. - Jason"
Profile photo of Paul Castle

Paul Castle

October 13, 2025

5  out of  5
rating by Paul Castle
"I got hooked up with this office through OTTO.com. I feel that it definitely paid off. I worked with Brittney and she was fantastic to work with. She was able to help me with everything I needed and more. I was looking at auto insurance and before I was done I got auto, home, SXS and final expense coverage. The way she presented everything was very inviting. She didn’t try to “sell” me anything. She just simply informed me of my options and gave recommendations based off of her knowledge and experience. I would highly recommend working with Brittney."
We responded:
"Paul, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Jason"
Profile photo of Savannah Lewis

Savannah Lewis

October 10, 2025

5  out of  5
rating by Savannah Lewis
"We have been with state farm for a few years now and Brittney has been amazing! She is always quick to respond and to help me in any way she can. She is just a breath of fresh air. Thankful to have her as our insurance agent."
We responded:
"Savannah, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our office for a lifetime. My team and I can't thank you enough for sharing your experience with us! - Jason "
Profile photo of vanessa chadwell

vanessa chadwell

October 7, 2025

5  out of  5
rating by vanessa chadwell
"Nicest people Always kind and certious at all times"
We responded:
"Vanessa, thank you for the five stars! - Jason"
Profile photo of Elizabeth James

Elizabeth James

October 4, 2025

5  out of  5
rating by Elizabeth James
"Brittany is helpful if I have a question she always know the answer. If I need anything I know I can call her."
We responded:
"Elizabeth, thank you so much for sharing! I am so happy to hear this. My team and I are always here to help. - Jason"
Profile photo of Foster Dana

Foster Dana

October 2, 2025

5  out of  5
rating by Foster Dana
"Great experience dealing insurance multiple insurance issues today"
We responded:
"Thank you for the five-star rating! We’re honored to have you as a customer at our State Farm in Frankfort, KY."
Profile photo of Lyndsey Johnston

Lyndsey Johnston

October 1, 2025

5  out of  5
rating by Lyndsey Johnston
"James was extremely helpful throughout the entire process! Being a young driver and never having my own policy before, he was extremely patient, answered all my questions, polite, and friendly. He represents the company extremely well. For the future, I will recommend any friends or family wanting to swap to state farm to him."
We responded:
"Lyndsey, thank you for sharing this awesome feedback about James service. The best compliment my team and I can get is being recommended to others! - Jason"
Profile photo of Derik Purvis

Derik Purvis

September 30, 2025

5  out of  5
rating by Derik Purvis
"Brittany was very helpful and straight forward. Thank you!"
We responded:
"Derik, we are always here to help in any way that we can! Thank you so much for the kind words and great feedback! -Jason"
Profile photo of Austin Hortenbury

Austin Hortenbury

September 30, 2025

5  out of  5
rating by Austin Hortenbury
"Britney is really awesome!"
We responded:
"Austin, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Brandon cares a lot about our customers."
Profile photo of Joshua Kane

Joshua Kane

September 30, 2025

5  out of  5
rating by Joshua Kane
"Very polite. Extremely helpful."
We responded:
"Joshua, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Jason"
Profile photo of Justin Mitchell

Justin Mitchell

September 30, 2025

5  out of  5
rating by Justin Mitchell
"Brittany is always very thorough in making sure that she calls me every so often to make sure that my policy is covering everything that I need, also inquiring about any life changes that she may be able to update any life changes. They take great care of my home and auto policy. I recommend her and this office 10 out of 10."
We responded:
"Thanks for the GREAT review, Justin!"
Profile photo of Larry Dennis

Larry Dennis

September 30, 2025

5  out of  5
rating by Larry Dennis
"Brittney is always helpful and happy on the phone. I always hung up feeling better than did when I got on the phone. Thank you Brittney!"
We responded:
"Larry, thank you for sharing this kind review about Brittney! She is the best! We appreciate you. - Jason"
Profile photo of robert wilson

robert wilson

September 29, 2025

5  out of  5
rating by robert wilson
"The best!"
We responded:
"You're the best, Robert! Thanks so much for taking the time to leave a positive review! - Jason"
Profile photo of Ricardo Vasquez

Ricardo Vasquez

September 24, 2025

5  out of  5
rating by Ricardo Vasquez
"Jason is the best state farm agent, thanks for your help Jason."
We responded:
"Thank you so much, Ricardo! It makes my day reading reviews like this. I appreciate you and I am always here to help! - Jason"
Profile photo of Shane Smith

Shane Smith

September 24, 2025

5  out of  5
rating by Shane Smith
"Lee is awesome to work with, always quick to respond and get what I need done. Thanks!"
We responded:
"Shane, thank you for sharing. Happy to hear that Lee takes great care of you! We appreciate you and your business! - Jason"
Profile photo of Kenny Parsley

Kenny Parsley

September 22, 2025

5  out of  5
rating by Kenny Parsley
"Very patient and explained everything."
We responded:
"Kenny, thank you so much for taking the time to leave a positive review. We appreciate it! - Jason"
Profile photo of Michael Haley

Michael Haley

September 19, 2025

5  out of  5
rating by Michael Haley
"Brittany was super helpful in getting my payment processed. There was an issue with the billing, and Brittany helped get it taken care of. She was even polite enough to tell me that she needed to look into something, and that she needed to find out for herself what was going on. When she found out she told me. Thank You Brittany"
We responded:
"Michael, Thank you so much for taking the time to share how Brittany helped you. Being there for our customers and helping with any and all of their insurance needs is so important to us. Thank you for being a part of our State Farm family! - Jason "
Profile photo of Robert Wainscott

Robert Wainscott

September 17, 2025

5  out of  5
rating by Robert Wainscott
"Jason State Farm has been great if I provide you with the best coverage possible every time I go to pay my bill Libby you answer the phone very delightful. Happy and ready to help!"
We responded:
"Robert, thank you so much for taking the time to leave this positive review! My team and I are always here to help. If you need anything, please don't hesitate to reach out! - Jason"
Profile photo of Brookelyne Moody

Brookelyne Moody

September 11, 2025

5  out of  5
rating by Brookelyne Moody
"Jason is an outstanding insurance agent! He took the time to really listen to my needs and explained all of my options clearly, making the process simple and stress-free. His professionalism, knowledge, and genuine care truly stand out. Jason was patient with all of my questions and made sure I felt confident in my coverage. It’s rare to find someone who combines expertise with such a personal touch. I highly recommend Jason to anyone looking for an insurance agent they can trust."
We responded:
"Brookelyne, thank you so much for taking the time to share your experience with us! Reading this made my day. My goal is to always make sure my customers are well informed before making any decisions! I appreciate you. If you need anything else, please don't hesitate to reach out! - Jason"
Profile photo of Sara Fraley

Sara Fraley

September 11, 2025

5  out of  5
rating by Sara Fraley
"Brittney was easy to work with! She handled everything I needed in one call and made sure there were no questions."
We responded:
"Sara, thank you for sharing! I am happy to hear that Brittney took great care of you. Your experience with our team is exactly what we strive for! - Jason"
Profile photo of Mike Maynard

Mike Maynard

September 9, 2025

5  out of  5
rating by Mike Maynard
"Patty Wright with Jason Dunn State Farm did a great job managing my recent claim. Her experience and her attention to detail kept me informed through the entire claims process."
We responded:
"Mike, thank you for taking the time to share this with us! We appreciate you and your business. - Jason"
Profile photo of Steven Jackson

Steven Jackson

September 8, 2025

4  out of  5
rating by Steven Jackson
"Always friendly and very helpful and ready to answer any question or help me if i have an issue ."
We responded:
"Steven, Our State Farm team is always happy to answer any questions or help with any issues you may have! I'm glad to hear about your experience. Appreciate you sharing! - Jason"
Profile photo of Amberly Peyton

Amberly Peyton

September 8, 2025

5  out of  5
rating by Amberly Peyton
"Absolutely love! They’ve always been the best to be especially Brittany and Lee!"
We responded:
"Amberly, Glad to hear that Brittany and Lee were great to work with! We are here to help you with your insurance needs anytime. Thank you for sharing! - Jason"